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product information / Quality and warranty

24 months
iCap products are designed and built to be free of manufacturer and material defects and carry a limited 24 months warranty. over and above the warranty terms we are truly committed to your satisfaction with our products and service. if at any time you are not satisfied please contact us.

warranty terms:
we warrant to the original purchaser that our products are free from defects in materials and workmanship for 24 months after the date of purchase. the warranty applies only when the products have been put to the use intended. it does not cover accidental damage, misuse, improper care or alteration, or acts of God. this warranty gives the purchaser specific legal rights. he may have other rights under the law in his country. features and specifications of our products are subject to change without notification.

what to do in case of warranty:
if you have any warranty questions or want to file a claim please send us an email explaining the defect and include the proof of purchase, your name, complete address and daytime phone number and you will be issued a return authorization number (ra).please refer to this number for all contact with us regarding your warranted product. after sending the product to us and in any case we find that the product fulfils the here stated warranty conditions, we shall repair or replace the product with a comparable model. contact

 

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